Terms & Policies
Payment: A 50% deposit is due at the time an order is initiated. The balance is due when the order is complete and ready for shipment.
Cancellations: When an order is cancelled, a 25% restocking fee is charged. A 50% restocking fee will be charged when a custom order is cancelled.
Returns: All sales are final.
Shipping: Plankmaker products can be shipped worldwide.
- Domestic orders are shipped by common carrier, with freight prepaid.
- International orders are shipped by ocean freight. We will always provide competitive international rates.
There will be a palletizing/packaging charge of $125 per pallet on all orders.